📹 Leading restaurants like bartaco, California Fish Grill, and First Watch Restaurants trust Olo to deliver visibility and deep insights into guest preferences and behavior. Download our ebook on guest lifetime value to learn how your brand can attract and retain more loyal guests. https://bit.ly/49TcDEb
Olo
Technology, Information and Internet
New York, NY 26,312 followers
Olo is a leading open SaaS platform for restaurants that enables hospitality at every touchpoint.
About us
Olo was born out of a simple idea: What if you could order and pay for a coffee from your phone and have it ready upon arrival at the cafe? We got to work in 2005, sending text message orders to printers—two years before the iPhone would change the world. While the hospitality industry is still in the early innings of its digital transformation, we remain committed over two decades later to helping restaurants, convenience stores, and supermarkets scale online ordering and delivery, make data-driven business decisions, and personalize the guest experience on- and off-premise. As a leading open SaaS platform, we reach 85 million connected guests across approximately 80,000 locations, processing more than two million orders per day on average. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 700 restaurant brands trust Olo to grow their sales, do more with less, and make every guest feel like a regular.
- Website
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http://www.olo.com
External link for Olo
- Industry
- Technology, Information and Internet
- Company size
- 501-1,000 employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 2005
- Specialties
- Mobile Ordering, Digital Commerce, Online Ordering, SaaS Restaurant Platform, and Delivery Management
Products
Locations
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Primary
Get directions
99 Hudson St
New York, NY 10013, US
Employees at Olo
Updates
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Take it from Lindsay (Holl) Gillon, catering is an effective strategy to extend your brand's reach. Lindsay is a Senior Sales Engineer and worked in catering prior to joining Olo. She shares her perspective on how catering is for everyone and every occasion.
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Our final lesson in GLV 101 is here! Today, we'll show you strategies to increase guest lifetime value in your restaurants. If you've enjoyed our three-part course, download our ebook to further your GLV studies 📚 https://bit.ly/49TcDEb
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Olo reposted this
It was nearly 10 years ago when my hero Danny Meyer joined the Olo board, challenging me to dream bigger: to leverage Olo's data asset to help restaurants "collect and connect the dots" to offer hospitality at fast food scale. Our "Holy Grail" vision is becoming reality: 100% of transactions tied to 100% of guests On-premise and off-premise transactions. All guest-linked and with ingredient-level detail. What I've dreamed about and called "100% Digital" in the past. I'm fired up for what's ahead. We have miles to go before we sleep. #HospitalityAtScale
A majority of transactions in the restaurant industry are still nondigital, which means no data from customers. Olo says it doesn't have to be this way, and it's striking some key partnerships with POS providers to back that belief. CEO Noah Glass shares great detail about what the tech company is working on, and it all goes back to improving personalization and engagement to build traffic.
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Olo reposted this
Three letters that can boost visibility across operations, finance, marketing, and IT: GDP. A GDP, guest data platform, is a single solution that ingests data from any source in your restaurant tech stack (POS, online ordering, loyalty program, payment processor, etc.), enriches that data into a comprehensive guest profile, and then sends it to destinations where you can act on it, such as marketing and ad platforms, business insights tools, data warehouses, real estate selection tools, and more. With a GDP, you can discover exactly where and why your guests spend money and measure the impact of repeat orders, marketing dollars spent, and beyond. Moreover, you can implement data-driven business strategies based on guest lifetime value (GLV) such as creating messaging flows based on guests' interactions with your brand, to guide them toward habitual engagement, i.e. more visits and more revenue for your business. Our team at Olo spent hours researching guest behavior and trends and compiled our findings into an ebook that covers the power of a restaurant-grade GDP. Download it here: https://lnkd.in/gUi7vYS7
Guest Lifetime Value: The Real North-Star Metric for Restaurants
olo.com
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What started as a four-seater ramen bar in Tokyo has become a beloved brand in the United States. We are thrilled to welcome RAKKAN USA Franchise, LLC to the Olo community! 🍜 Find a location near you and order online: https://bit.ly/48YIJ0t
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May is Mental Health Awareness Month 🫶 Our Wellness team works hard to offer benefits that protect and promote our employees' well-being, from Summer Fridays to quarterly Mental Heath Days. Thank you Giselle Francisco for sharing your story!
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Ready for your next lesson in GLV 101? 🍎✏️ Learn how brands are opting for restaurant loyalty programs based on guest lifetime value instead of transactional discounts 💰 Download our new ebook for GLV strategies and case studies: https://bit.ly/49TcDEb
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Olo reposted this
Dutch Bros Coffee CEO Christine B. and Olo CEO Noah Glass agree that the implementation of mobile ordering shouldn't impact attention to detail on the face-to-face customer experience.
Dutch Bros Plans to Keep Hospitable Identity Amid Digital Transformation
https://www.qsrmagazine.com
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Rise and grind, Food On Demand is here! Team Olo goes the extra mile to make sure Dutch Bros Coffee gets into the right hands ☕ Alayna Sullivan 🤝 Kacie Gonzalez #FoodOnDemand #FODC2024